Business Analyst Digital in Katy, TX at Johnson Service Group

Date Posted: 9/14/2022

Job Snapshot

Job Description

JobID: 392132

The Business Analyst will be part of the Digital Product team within Academy’s Omnichannel organization and support both eCom product and project activities. They will provide business analyst support and serve as voice of the customer through identification and elicitation of requirements from cross-functional stakeholders. Working closing with our Product Managers they will build and maintain product backlogs. Through documentation of detailed requirements and supporting artifact creation, they will ensure engineering, quality assurance, and user acceptance testing teams have the required detail to delivery on the product roadmap and that our products are continually improving to add value to our customers.

Job Description:


  • Bachelor’s degree in relevant field of study or equivalent years of related work experience required

Work Experiences:

  • 2 - 5 years of business analyst experience, preferably in Omnichannel or eCommerce
  • 1 - 5 years of experience working in an agile methodology preferred
  • 1 - 5 years of corporate retail experience preferred
  • 1 - 5 years of project coordination experience preferred


  • Strong business acumen with the ability to elicit business requirements from a variety of stakeholders and represent the voice of the business and the customer
  • Experience writing requirements in the form of user stories
  • Experience refining and clarifying requirements with both business and IT stakeholders by creating various artifacts such as process maps, wire frames, mockups, etc.
  • Excellent communication skills; comfortable leading sessions and presenting findings to all levels of the organization
  • Ability to build trusted partnerships with cross-functional stakeholders at all levels of the organization
  • Adequate technical acumen to communicate effectively with engineers and understand technical tradeoffs
  • Ability to manage multiple responsibilities at a given time while remaining organized, paying strict attention to detail, and meeting critical deadlines within a high volume, fast-paced environment
  • Experience with JIRA or similar tools preferred
  • Experience working in agile delivery models preferred
  • Experience working with product management teams preferred


  • Partner with Digital Product Management to execute on the product roadmap by working with cross-functional teams to capture business requirements and create supporting artifacts
  • Lead grooming and clarification sessions to provide engineering, QA, and UAT teams detailed requirements to develop and test against
  • Partner with support, customer care, and other avenues to extract defects and opportunities to be converted into the product backlog
  • Partner with user experience to translate UI design and research into actionable development ready user stories
  • Partner with User Acceptance Testers to ensure the delivered product meets the business objectives and launch criteria
  • Provide business analyst support for large transformational projects through activities such as requirements workshops, process mapping exercises, and gap analysis
  • Be proactive and utilize critical thinking to make the right decisions for our customers and business
  • Develop a thorough understanding of Academy’s policies, procedures and safety rules
  • Duties may change; team member may be required to perform other duties as assigned

Physical Requirements & Attendance

  • Acceptable level of hearing and vision to perform job duties
  • Adhere to company work hours, policies, procedures and rules governing professional staff behavior
  • Regular attendance required

•* Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.


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