Business Analyst - IT in Redwood City, CA at Johnson Service Group

Date Posted: 6/16/2022

Job Snapshot

Job Description

JobID: 389896

Johnson Service Group has a need for a Business Analyst – R&D, Quality.  The successful candidate should have a background in the Pharmaceutical or Life Sciences Industry.  Someone with 2-5 years of proven work experience with strong analytical skills to collect, organize, and translate business requirements into solution designs and technical requirements. This person must demonstrate a high level of attention to detail and accuracy. He/she must be self-motivated, results oriented, and a great communicator. This person is also adept at analyzing, report writing, and comfortable presenting findings to the user communities being supported.

Responsibilities and Duties

  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
  • Gather, create and document current and future business process flows
  • Lead the analysis and business requirements gathering to develop detailed functional requirements, clearly stating project scope
  • Work closely with business stakeholders and provide project management and business process analysis expertise while delivering world class support to the business
  • Conduct analysis of system specifications and use analysis / diagramming tools to represent business / technical processes
  • Create clear, concise, and complete functional specifications & business requirements documents.
  • Reviews test plans for regression and system execution
  • Responsible for User Acceptance test plan creation when required
  • Manage change communication and coordinate end-user training for system implementations
  • Effectively communicate insights and plans to cross-functional team members and management
  • Gathering critical information from meetings with various stakeholders and producing useful reports
  • Assist in portfolio activities and the creation of templates, process improvement, and framework for the Business Analyst team
  • Managing competing resources and priorities


  • 2+ years of experience in business analysis or a related field
  • Experience with Life Sciences, Pharmaceutical industry
  • Bachelor’s degree in Business Systems, Computer Science, Business Administration, or equivalent
  • Experience with eDMS, LMS, QMS, CTMS, eTMF, ELN and EDC is highly desirable.
  • Excellent verbal and written communication skills; ability to communicate effectively and influence at different levels within the organization as well as collaborate with cross-functional business partners and technical teams
  • Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance and instruction to users
  • Strong interpersonal and negotiation skills, with a high degree of self-motivation and ability to work independently with minimal supervision
  • Ability to proactively plan, organize, and deliver with limited oversight, prioritize, and quickly adapt to changing situations


Not Ready To Apply?

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Never miss out on a job opportunity again by signing up for our Talent Network to receive job alerts that match your interests and experience.

Connect With Us