Director of Enterprise Risk Services in Atlanta, GA at Johnson Service Group

Date Posted: 10/6/2021

Job Snapshot

Job Description

JobID: 386672

Johnson Service Group, Inc., is actively seeking a Director of Enterprise Risk Services to work with our client in the Atlanta, GA area. 

The Director of Enterprise Risk Services will enhance our clients’ security posture, working with a wide range of clients to ensure that business and customer data is protected. This role will evaluate the design and effectiveness of technology controls throughout the business cycle and will identify performance improvement opportunities. Responsible for improving engagement methodology or processes and overseeing and reviewing the work of junior members of the team.

The ideal candidate will enhance the security and compliance of client firms against regulatory and industry requirements and standards, and against security best practice frameworks. This role will have an expert understanding of framework requirements, perform audit/assessments, and develop reports for clients. They will work closely with Project Managers, Partners and other Delivery team members to effectively manage project timelines and deliverables

This role facilitates Security Control Assessments and other advanced-level monitoring activities, often within cloud-based environments. To succeed, he/she will need a strong understanding of technical and non-technical security related system controls and an understanding of the various testing methods utilized to ascertain the effectiveness of those controls.

The Director manages a team of consultants, manages client escalations, and leads engagements. This role will have an expert understanding of framework(s) requirements, perform audit/assessments, and develop reports for clients. They will also provide quality control and peer review to other members of the delivery staff.


  • Manages and grows a book of business through renewals, cross sell/upsell by managing a dedicated team and collaborating in a matrixed environment.
  • Interfaces with clients through entire engagement, interacting will all levels of client organizations. Establish and maintain positive, collaborative relationships with clients and stakeholders.
  • Collaborates with project managers, quality management, sales and other delivery team members to drive customer satisfaction and meet project deliverables.
  • Monitor the progress of the project and adjust as necessary to ensure successful completion of the project
  • Responsible for the managed revenue and team utilization.
  • Lead project status meetings to include information for: schedules, data requirements, assignments.
  • Manages escalations of client engagements, ensuring delivery of quality products and services.
  • Maintains quality service by establishing and enforcing organization standards. Resolves and intervenes on client/staff escalations Collaborates closely with sales team to drive strategic growth in payments organization.
  • Manage team, responsible for talent decisions regarding performance management, compensation and hiring. Provide mentorship and coaching to team members in areas of audit, assessment, technical review, and writing.
  • Continuous professional development in maintaining industry specific certifications. Maintains strong depth of knowledge in the practice area.
  • Manage projects and team to achieve gross profit and revenue targets
  • Provides scoping and pre-sales support during sales process
  • Identifies practice sell-through opportunities and partners with sales
  • Establishes strong relationships with named account base to grow accounts through renewal support and account planning
  • Manages a team of 2-3
  • P&L Responsibility – Gross Profit and Revenue (at least $1.5mil)


  • Demonstrated ability to structure and lead projects successfully
  • Exceptional written and verbal communication skills, with the ability to communicate succinctly, effectively, and instill confidence with internal stakeholders and external customers
  • Exceptional Consulting skills: ability to advise and challenge the status quo while building strong relationships
  • Self, team and thought leadership
  • Building business acumen and skills needed to assess business metrics
  • Strong personal initiative to appropriately manage time, and manage time of others, to meet deadlines
  • Ability to shift focus frequently while maintaining excellent quality
  • Skill and will to train and mentor junior staff
  • Computer and typing skills that permit rapid data collection and note taking
  • Ability to facilitate meetings to small or large groups
  • Public speaking and executive presence that solicits attention

Necessary Qualifications:

  • AWS Solution Architect or other CSP certification
  • At least one information security certification, such as CISSP, CISA, or CIA (or willing to obtain one of these certifications)
  • Expertise in security frameworks and regulatory requirements (such as SOC 2, ISO, NIST, COBIT, HIPAA/HITECH, HITRUST or PCI).
  • Experience working with technologies hosted via cloud computing

Please send resumes to Kathleen Rouse at and contact me directly at 770-635-1347


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