Field Application Engineer in Mountain View, CA at Johnson Service Group

Date Posted: 1/17/2022

Job Snapshot

Job Description

JobID: 387633

Johnson Service Group is currently seeking a Field Application Engineer (FAE) for our client in Mountain View, CA. 

This position would be travelling to clients thoughout the US to provide technical support to clients for our brand of products.

Job Functions

  • Provide technical support to sales and marketing of Brand and products
  • Develop new product or solution concepts for specific market needs
  • Able to outsource and work with local suppliers for product development
  • Must have product knowledge of Solar Energy
  • Technical ability to dismantle and assemble parts
  • Troubleshooting and repairs
  • Problem resolution and solution development skills
  • Experienced and proficient in using MS Office suite (Word, Excel, PowerPoint, etc.),
  • Bachelor’s degree in Engineering
  • Very strong written and verbal communication skills
  • Willing to travel 35% of time
  • Assist inventory and logistics management
  • Deep understanding and passion for customer scenarios with an eye towards removing blockers and increasing adoption
  • Ability to deal with ambiguity and navigate through uncertain situations to drive for clarity
  • Ability to analyze problems patiently in a systematic but timely manner, acting decisively to implement solutions


  • 3+ years in, technical support and troubleshooting. Electronic experience with inverters or power electronic
  • Excellent communications skills;
  • Microsoft Office tools required
  • Valid driver’s license

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