Information Services Business Analyst in Knoxville, TN at Johnson Service Group

Date Posted: 3/6/2021

Job Snapshot

Job Description

JobID: 382085

Johnson Service Group is recruiting for an experienced, Information Services Business Analyst, for a direct hire position in Knoxville, TN.  Our client is one of the nation’s leading producers and marketers of specialty, brand name food products.

This role be responsible for providing technical leadership to IS associates and the business community with respect to project implementation alternatives, hardware and software alternatives, and information services best practices.

An attractive salary and benefits package is offered along with relocation assistance for the qualified candidate.

Primary Job Functions:

  • Support and maintain existing application(s) and define computer program specifications and programs
  • Implement information services (IS) projects and develop detailed system designs
  • Participate in business process analysis and process improvement initiatives
  • Provide technology training and education to the business community
  • Display strong interpersonal skills and function well in a team-based, feedback-rich environment
  • Plan, develop, test, and document system applications applying a thorough knowledge of programming techniques, computer architecture and database management
  • Evaluate user requests/needs for new application functionality by applying strong problem analysis techniques to determine feasibility, cost and time required, compatibility with current system and computer capabilities
  • Assist in the definition of user requirements and in the development of functional specifications
  • Maintain a thorough knowledge of all development tools and techniques used by the company
  • Maintain systems by applying a thorough operational and functional understanding of the supported systems
  • Resolve and recover any technical problems affecting production systems
  • Develop and maintain a thorough knowledge of supported applications and business processes
  • Develop and deliver technical user training
  • Recommend system improvements and/or enhancements
  • Fulfill ad-hoc information requests through the use of SQL queries and custom programs
  • Participate actively in cross-functional teams
  • Supply relevant information and perspectives to IS staff members and team leaders
  • Explore new technologies and industry best practice trends to continually enhance the company's current and future business applications

Required Education / Experience:

  • Bachelor’s degree in Business Administration, Information Technology, or a related field of study
  • Comprehensive knowledge of problem analysis and structured analysis, design, and programming techniques
  • Demonstrated proficiency in the following:
    • Designing and developing tables, queries, stored procedures, forms, and reports utilizing: X++, .Net Framework (VB.Net, ASP.Net, C#, LINQ), SSRS, MS Access.
    • Preparing data and producing specialized spreadsheets from queries utilizing supporting tools such as MS Excel and Power Bl, Structured Query Language (SQL), MS SQL Server, MS Office Suite (specifically Excel Pivot Tables)
    • Integration tools and techniques, ODBC, XML, Integration Services, reporting tools and techniques, Analysis Services, Reporting Services,
    • Web Development tools and techniques, HTML, JavaScript, JSON, jQuery, AJAX, Web Services, SharePoint
    • Electronic Content Management, source control tools and techniques, SVN, MS SourceSafe

Desired Skills / Experience:

  • Microsoft Dynamics AX 2012R3; Flintfox TPM; Data Mason Vantage Point EDI; Traksys; Prescient CRP; Wonderware; Product Vision; PowerCenter Consumer Tracking

Reasons to move to Knoxville, TN:

  1. NO state or local income taxes!! Plus, very low property taxes. (
  2. Great weather! Average temperature is 78 degrees in July and 37 degrees in January. Average snowfall is only 6.4 inches.
  3. Cost of living Knoxville is below the national average. In November 2020 the median listing price for a home in Knoxville was $249,900. (  
  4. Beautiful place! The Great Smokey Mountains offer an incredible array of events and activities, from water skiing to snow skiing, and everything ‘outdoors’ you could think of.
  5. Low Crime rates and a family friendly town with lots of great schools to choose from.
  6. Knoxville hosts a significant technical and scientific community as the base for Oak Ridge National Laboratories.


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