JobID: 394941
Johnson Service Group (JSG) is a nationally recognized professional recruiting firm currently seeking a Motor & Generator Lead for our global manufacturing client in the Charlotte, NC area. The incumbent would be responsible for leading and supporting the efforts of the service department by developing successful repair plans, goals and objectives.
Responsibilities:
- Assign project scopes and tasks to designated technicians
- Serve as the customer interface to assist teams with customer visits, provide technical assistance and develop job costs based on specifically crafted labor. Proactively assist in resolutions as needed.
- Responsible for writing customized client repair reports, including root cause analysis, and orchestrating orders, deliveries and pick up.
- Proactively drive internal productivity and cycle reductions, while improving quality assurance and driving consistency throughout quality processes and procedures.
- Handle technical support to perform onsite repairs and installations.
- Provide oversight of final quality inspection processes, resolving issues and driving continued resolutions while focusing on safety metrics.
Requirements:
- Previous leadership/supervisory experience
- 3+ years of large, industrial equipment service repair experience (motors, turbines, generators, distribution equipment, etc.)
- Previous experience working in a shop environment
- SAP is ideal but not required
•* Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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