Operations Manager in Mobile, AL at Johnson Service Group

Date Posted: 4/14/2021

Job Snapshot

  • Employee Type:
  • Location:
    Mobile, AL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

JobID: 383513

JSG has an immediate direct hire need for an Operations Manager with one of our premier Aerospace clients located in Mobile, AL.

You will be responsible for supervising logistics operations. Manages a team of Supervisors, ensuring operations are at target SQDCT levels.

Primary responsibilities

  • Manage a team of Supervisors.
  • Define and follow SQDCT indicators.
  • Delegate responsibility.
  • Animate and participate in meetings with customer.
  • Generate and present reports on departmental goals.
  • Follow P&L of supervised activity.
  • Define strategy for logistics activity
  • Propose creative and innovative solutions for logistics operations.
  • Drive continuous improvement.
  • Motivate and encourage employees and supervisors.
  • Promote employee enhancement.
  • Ensure high customer satisfaction.
  • Solicit customer feedback.
  • Perform daily management routines
  • Promote company's mission and values.

Daily tasks:

  • Shop floor tour of the center
  • Safety/Quality/Efficiency/ OTD / TEAM ritual management with the supervisor
  • Launch necessary actions escalated from the teams
  • KPI review and launch necessary actions
  • Reporting to the customer on performance and actions
  • Manage the customer operational activity meeting

Weekly tasks:

  • Manage corrective action plans with the team
  • Manage the continuous improvement plan
  • Negotiate with customer on all hot items

Monthly tasks:

  • Performance scorecard presentation to the North American Regional Director
  • Prepare and participate to the activity contract review meeting
  • Communicate to global team the global planning development and activity projects
  • Organize benchmarks with other activities with corporate


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