Regional Application Engineer - NYC & New England in Boston, MA at Johnson Service Group

Date Posted: 1/19/2023

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Boston, MA
  • Job Type:
  • Experience:
    At least 10 year(s)
  • Date Posted:
    1/19/2023

Job Description

JobID: 395031

Johnson Service Group (JSG) is a nationally recognized professional recruiting firm currently seeking a remote Regional Applications Engineer to support our global manufacturing client. The incumbent will travel up to 50% throughout NYC and New England, providing technical expertise to the sales team, product engineering, R&D, and customers.


Responsibilities:
  • Schedule and delegate assignments to ensure support for PLC/HMI’s, Soft Starters and Low Voltage drives.
  • Design and recommend customized solutions based the portfolio and capabilities.
  • Contribute to specifications, find functional solutions, advise on delivery of quality solutions.
  • Continuously aim to meet targets. Identify and follow-up on business opportunities.
  • Analyze drive, Soft Starters and PLC/ HMI application problems and initiate solutions.  
  • Help strengthen existing customer relationships. Follow-up on customer complaints.  Identify and meet customer needs and ask for feedback.
  • Use of CRM to track, metric, report, communicate, and forecast field activities.
  • Participate in sales meetings to become familiar with market and business information. Identify opportunities for improvements.
  • Recognize potential risk factors and take actions accordingly.
  • Pro-actively discuss the Service portfolio with customers on a “common” level to identify the actual need and to create awareness for future activities.
  • Advanced understanding of electrical engineering fundamentals as applied to PLC/ HMIs, Soft Starters, LV drives and motors.
  • Advanced understanding of mechanical engineering fundamentals as applied to LV drives, motors, drive applications such as gear reduction, reflected inertia, application torque and acceleration torque demands.
  • Support the sales team with customer presentations and demonstrations by serving as the product expert.
  • Create tools such as spreadsheets and application notes to assist others in applying PLC/ HMI, Soft Starters and LV drive products and options.
  • Ability to create technical reports on product issues that need to be corrected nd manage the customer relationship during the correction.

Qualifications:
  • Associate’s Degree (Electrical preferred, Mechanical accepted) and 10 years of application of low voltage drives OR Bachelor’s Degree (Electrical Engineering preferred, Mechanical accepted) and 8 years of application of low voltage drives required
  • Travel up to 50% in territory (NY, CT, VT, MA, NH)
  • Previous experience in the application of Low Voltage Drives and technical application and communication skills required.
  • Ability to present information to top management, customers, vendors and other employees in the organization.
  • Experience programming various industrial PLCs (Rockwell, Siemens, Square D, or others) and ability to read, analyze, and interpret electrical and mechanical drawings, common technical journals, financial reports, and legal documents.
  • Candidates must already have a work authorization that would permit them to work in the US


•* Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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