Site Manager (OHIO) in , DE at Johnson Service Group

Date Posted: 7/26/2022

Job Snapshot

  • Employee Type:
  • Location:
    , DE
  • Job Type:
  • Experience:
    5 to 10 years
  • Date Posted:

Job Description

JobID: 391226

Johnson Service Group, Inc has a need for a Site Manager near the Delaware, OH area.


  •  Provide excellent customer service to strengthen reputation
  • Provide value that our Customer can see and understand
  • Gain a positive reputation by providing a rapid and effective support
  • Manage site budgets and associated commercial activities
  • Oversee tasks by developing team skillsets to ensure delivery of defined Service Level Agreements (SLA)
  • Oversee, as an on-site representative, all system improvements and installations
  • Oversee all training requirements, both technical and regulatory
  • Mentor, coach, teach and develop on-site staff and resources
  • Increase the scope and efficiency of support solutions
  • Be an effective manager focused on team development
  • Provide guidance to your team to work against timeframes to complete reactive repairs
  • Interact with the on-site and off-site management keeping them informed of local issues and successes and addressing all concerns in a professional manner
  • Provide ultimate accountability for the Health & Safety considerations with regard to the assigned tasks and carry out risk assessments
  • Provide monthly summary and detailed reports covering commercial and technical activities
  • Improve the service level and optimize resource utilization through adoption of industry best-practices 
  • Manage through direct reports the provision of quality support and maintenance services of all live information systems 
  • Plan and implement system security policy 
  • Manage through direct reports the daily activities of all personnel
  • Appreciate and value cultural diversity
  • Promote alignment of Material Handling Equipment (MHE) maintenance objectives
    • Resolve any resourcing issues beyond the Resident Site Manager’s control or responsibilities 
    • Champion internal Maintenance Team review meetings
    • Manage process improvements to ensure that the delivery of services increases customer satisfaction
    • Ensure that the Maintenance Team maintains an excellent level of customer satisfaction while providing reasonable level of commercial return
    • Develop and manage maintenance budgets and cost projections
    • Provide management of the supply chain and, in particular, ensure the cultural alignment of sub-suppliers
    • Provided leadership in the management of maintenance interfacing with nominated supplier(s) and sub-supplier(s)
    • Ensure that every team member fully understands the commercial implications of any decision they make
    • Accountable for Quality, Health, and Safety within the maintenance scope
    • Monitor and update the MHE risk register
    • Continually assess and fulfil the supplier's resource requirements
    • Responsible for the production and maintenance of the MHE Planned Preventative Maintenance (PPM) work schedules
    • Assist with the identification and monitoring of the MHE Maintenance Team’s interfaces
    • Liaise with the Customer’s Operations Shift Managers &  supplier's First Line Managers to ensure a safe and an efficient management of the MHE scope of work
    • Assess and report MHE progress and attendance at the meetings
    • Assist the MHE Quality Assurance (QA) and HSE adviser with verifying adherence to all relevant standards and procedures
    • Approve revised MHE documents, drawings and correspondence prior to their issue
    • Manage MHE and the Maintenance Cost Plan (MCP)
    • Monitor progress of associated sub-suppliers 
    • Ensure timely supply of the MHE maintenance hardware 
    • Assist with MHE Quality, Health, and Safety within the MHE maintenance scope
    • Continue the MHE Health and Safety File
    • Accountable for the ultimate correctness and proper allocation of all spares inventory
    • Serve as the custodian of the site escalation and grievance procedures related to the MHE maintenance scope
  • Responsible for responding to and addressing emergency calls 


  • Degree in Business Management, Electrical and/or Mechanical Engineering or equivalent work experience
  • 5-10 years of verifiable, progressive experience as a Maintenance Repairman, Maintenance Electrician, Machine Repairman or Industrial Maintenance Engineer that led to Maintenance Supervisor or Maintenance Manager
  • Verifiable experience providing leadership for repairs on various types of machinery systems, including electrical, mechanical, pneumatic and hydraulic systems
  • Bilingual (English/Spanish) and/or (English/German) preferred but not required.
Please send resumes to Kathleen Rouse at and contact me directly at 770-635-1347


•* Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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