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Associate Field Service Engineer

Shreveport, LA 71102

Job Function: Healthcare - Support Services, Technician/Technologist Job Number: 397813

Job Description

Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking to place an Associate Field Service Engineer to work remotely in the Birmingham, AL area. This is a direct hire position, supporting the healthcare industry.

Associate Field Service Engineer - Shreveport, LA (remote), United States of America
We are looking for an Associate Field Service Engineer to join our dynamic team!
Preferred location:  This is a remote position which requires the selected candidate to reside/relocate in the surrounding area where the position is located (Shreveport, LA).
What you’ll do:
  • As an Associate Field Service Engineer, you must be customer focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements.
  • You must have a strong electronics background and be available to travel when required.
  • The US base salary range for this position is $75,000.
Responsibilities
  • Perform low risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure.
  • Perform supervised calibrations and preventative maintenance on their designated modality.
  • Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical.
  • Work safely on client’s full range of products including medical devices producing high-energy ionizing radiation.
  • Read, analyze, interpret, and follow signal flow on blueprints, schematics and wiring diagrams.
  • Submit timely and accurate; service reports, timesheets, expense reports, film badges and other paperwork as assigned.
  • Parts inventory management.
  • Provide product feedback to home office.
  • Maintain all company-leased equipment, including company automobile, parts and tools.
  • Perform other related duties as assigned or requested.
  • Incorporates Company Values into all department functions and responsibilities.
  • Adhere to all company directives, policies, and procedures.
Qualifications
  • We believe you thrive in a fast-paced environment and are always in search for a better way.
  • You are an excellent communicator who supports the team members and wants an opportunity to truly make an impact.
  • Associate Degree or equivalent experience preferably in Electronics, Physics, or an associated discipline. 
  • Possess a good electro-mechanical aptitude.
  • Computer literate.
  • Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters.
  • A good understanding of Good Manufacturing Practice, including ESD requirements.
  • Must have effective written and verbal communication skills.
  • Exceptional customer service skills.
  • Ability to represent the organization in a professional and positive manner.
  • Ability to organize and prepare reports.
  • Must be willing to travel and work unsociable hours.
  • Must maintain an active driver’s license in the home state.
  • Vendor Credentialing:  Employee is required to comply with all customer vendor credentialing requirements and company's COVID-19 (U.S.) Vaccination Policy.
What we offer
  • Opportunity to work with a proactive and supportive team
  • Excellent Medical, Dental and Vision coverage 
  • 401k, paid Vacation and Holiday
  • A health of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account 
  • Opportunity to work on cutting edge in medical advancement 
  • Close-knit company culture 
  • Upward mobility  

** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Job Requirements

troubleshooting, calibrations, preventative maintenance, high voltage, ionizing radiation, blueprints, schematics, wiring diagrams, parts inventory, reports, oscilloscopes, multi-meters
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