Johnson Service Group (JSG), a nationally recognized professional recruiting firm is currently assisting our global client in their search for an Associate Project Manager.
Summary:
Associate Project Manager plays a key role within the project execution of all production orders to ensure completion and delivery to the customer with a focus on customer satisfaction, invoice release through cash collection.
Project Coordination:
Collaborate with the commercial operations team to ensure all project-related information is accurate and complete per contractual agreements.
Review and audit project handoffs, verifying contract details, payment terms, and schedules.
Maintain and update all project documentation in SAP and verify field service completion dates in the scheduling tool.
Communication and Collaboration:
Facilitate effective communication between the commercial operations team and the operations team (field and production) to compile details that support project execution.
Act as the primary point of contact for customers regarding project updates, shipping, tracking information, and scheduling.
Order Management:
Oversee the backlog management of assigned projects, ensuring accurate planning and reporting of delivery/invoicing dates and revenue forecasts.
Confirm product schedules, shipments, and on-time delivery of materials for service projects.
Collaborate with the project management team to provide administrative support on related project orders and turnkey projects.
Continuous Improvement:
Share lessons learned and best practices from project execution to enhance processes and outcomes.
Collect and follow up on customer satisfaction surveys related to managed projects.
Data Analysis and Reporting:
Utilize Excel for data analysis, tracking project metrics, and reporting on progress.
Familiarity with Power BI is desirable for enhanced data visualization and reporting.
Experience/Education Required:
High school diploma with 6+ years of experience in project order management, customer support, and project management or contract order assistance; OR
Associate degree with 4+ years of relevant experience; OR
Bachelor’s degree in business with 2+ years of relevant experience in project order management, customer support, and project management or contract order assistance.
Additional Details:
Onsite role located in Mt. Pleasant, PA
Hybrid/remote could be an option in the future, but this will sit onsite for now
Initially begins as a contract assignment with the possibility of extensions and/or conversion to full time employment
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
