Johnson Service Group is seeking a Clinical Onsite Trainer that will serve as our client’s implementation, education and solutions consultant for automated dispensing cabinets. This role is for 12 months.
The Clinical Onsite Trainer provides preceptor education and clinical workflow support for internal and external customers throughout North America. Partnering with the professional services organization, this position develops customer relationships, conducts customer workflow analysis, and recommends education and troubleshooting strategies, when needed, to help resolve customer issues.
Payrate $53.04 Responsibilities
Ensure successful clinical adoption of the client’s solutions
Lead preceptor education sessions for physicians, nurses, pharmacists, and other healthcare users
Provide consultative advice on education and solution best practices
Perform workflow analysis, provide consulting on workflow changes that need to occur with the implementation of new functionality and solutions
Validate adoption post-go-live to resolve gaps or outstanding issues.
Conduct live, in-person, onsite or remote training sessions for pharmacy, nursing, and anesthesia
Design and prepare role-based education plans to support the specific solutions being implemented
Coordinate logistics with department managers such as scheduling participants, tracking attendance, and developing assessment tools to best evaluate the effectiveness of educational programs.
Develop or oversee the production of classroom handouts, instructional materials, job aids and manuals
Configure training environment to prepare users for use in the classroom
Direct structured learning experiences and monitor their results
Provide input to new hire training and ongoing user training during system changes and upgrades
Implement training program at customer locations to provide sustainable training model
Provides Best Practice recommendations
Required Knowledge and Skills
Excellent communication and presentation skills (written and verbal)
Ability to measure and evaluate staff training needs
Strong interpersonal, organizational, leadership, and prioritization skills
Being self-motivated
Maintaining a flexible schedule to accommodate clinical hours for training
Familiarity with traditional and modern training methods, tools, and techniques
Willingness to travel
Ability to train on multiple product lines (e.g. AWS, XT, Rx or RN).
Skilled in delivering draining on differentiators (e.g. SinglePointe, Anywhere RN, etc.).
Can act as preceptor for new COT staff at customer sites.
Required Qualifications
Clinical experience in pharmacy and/or nursing
5 years of demonstrated clinical education/consulting experience in acute/non-acute settings
Preferred Qualifications
Bachelor’s or Master’s degree in nursing, pharmacy, or other allied health field
Experience with our automated pharmaceutical products and solutions
Certification as an preceptor instructor
Project management experience
Work Conditions:
Position is field-based.
Position requires 85% or more overnight travel.
Will require long periods of both sitting, standing, and staring at computer screens.
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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