Johnson Service Group, a nationally recognized professional recruiting firm is actively seeking an onsite Customer Account Representative in Summerville, SC.
Summary: The Customer Account Representative will correspond directly with customers, operations, and vendors regarding order management and any issues that occur with those orders.
Responsibilities:
Respond to all in-bound customer correspondence (written and verbal) in a knowledgeable and professional manner.
Take ownership of vendor interactions including quotes, order management, invoicing, product and service issue resolution.
Provide timely support to the sales and operations teams with basic reporting data.
Maintain an open line of communication with other offices to ensure customer satisfaction.
Qualifications:
At least two years of relevant customer service experience
Proficient in MS Office, including Excel, Word, PowerPoint and Outlook.
Any prior ERP or Salesforce experience is advantageous
Strong organization and communication skills.
Self-motivated and able to work effectively as part of a team.
Comfortable working in a fast paced environment
Additional Information:
Hours: Mon - Fri, 8:00am - 5:00pm
Highly competitive benefits with minimal out of pocket expenses
**JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Ready to take the next step in your career? Explore our job opportunities in the vibrant Summerville, South Carolina area! Nestled just a short drive from Charleston, Summerville offers a perfect blend of Southern charm, a thriving job market, and a welcoming community. Discover historic landmarks like the charming downtown area filled with sweet tea cafes and antique shops or spend your weekends enjoying the Flower Town Festival, showcasing beautiful blooms and local artisans. With proximity to beaches, the vibrant arts scene in Charleston's French Quarter, and the nearby Angel Oak Park where you can marvel at the majestic 400-year-old tree, there's something for everyone in Summerville. Join us in pursuing your career goals in this enchanting region!
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