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Customer Service Representative

South El Monte, CA 91733

Job Function: Customer Service Job Number: 417143

Job Description


JSG is hiring a Order Entry Clerk / Customer Service Representative for a TEMP-HIRE position in El Monte, CA!
PAY RATE: $19-$20
Must be able to work every other Saturday
 

Job Description:

The Customer Service Representative is expected to maintain, build, and create strong relationships with our customers. He/she should represent the company in a positive light by helping our customers to the best of her abilities, striving for continuous improvement. Some responsibilities include but are not limited to:
  • Must be able to type 50+ WPM
  • Answer incoming calls in a timely and professional manner
  • Process orders and do any necessary follow-up or call-backs
  • Have an up-to-date knowledge on the company’s products and specials
  • Interact and help outside sales representatives with customer requests/inquiries
  • Maintain our customer database
  • Provide excellent customer service for walk-in customers
  • Assist customers in placing their orders by providing product knowledge
  • Understand and learn company internal processes
  • Receive and resolve customer issues in a professional manner
  • Process online quotations and orders
  • Help create driver route sheets
  • Complete all other tasks and responsibilities as assigned
#D800
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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About South El Monte, CA

Start your career journey in South El Monte, California today! This vibrant area nestled in Los Angeles County offers a perfect blend of bustling city life and serene natural beauty. With a wealth of job opportunities and a thriving arts scene, including the nearby Vincent Price Art Museum and El Monte Historical Museum, South El Monte provides a unique backdrop for professional growth and personal development. Explore the local cuisine at popular spots like Me Gusta Gourmet Tamales and enjoy the stunning views at Whittier Narrows Recreation Area. Join us in South El Monte and discover a world of exciting possibilities waiting for you.