Johnson Service Group (JSG) is seeking a bilingual Mandarin speaking Sales Field Applications Engineer in the Seattle Washington area. Â
This is a remote position.Â
Based in Seattle, this role supports and drives thermal design-ins with hyperscale customers, primarily Microsoft and AWS, and their ODM/OEM partners. The position is highly technical, requiring strong Mechanical or Electrical Engineering expertise in thermal systems, airflow/pressure, and advanced cooling architectures. You will own customer-facing engineering engagement and guide programs from concept through mass production in close collaboration with Asia-based R&D and manufacturing teams. Mandarin/English bilingual capability is required.
Key Responsibilities:
Support and win thermal design-ins with Microsoft, AWS, and ODM/OEM partners.
Engage directly with customer engineering teams on-site to gather requirements and conduct design and validation discussions.
Translate thermal, mechanical, and electrical requirements into technical proposals, RFQs, and validation plans.
Drive programs from concept through EVT/DVT/PVT and mass production.
Coordinate daily with Asia-based engineering and manufacturing teams on builds, testing, and escalations.
Provide first-line technical support across air and liquid cooling solutions, including airflow, heat transfer, acoustics, and system integration.
Track technical issues, test results, shipments, and project status; maintain accurate CRM updates.
Monitor customer roadmaps and evolving cooling architectures; feed insights into product and roadmap planning.
Qualifications:
5+ years in FAE, sales engineering, or thermal/mechanical engineering roles supporting server or hyperscale hardware.
Strong ME or EE foundation with hands-on thermal systems experience.
Familiarity with hyperscale development cycles (RFI/RFQ, EVT/DVT/PVT, MP).
Seattle-based with regular onsite customer engagement and 25–40% travel.
Experience working with Microsoft, AWS, or their ODM partners preferred.
Bachelor’s degree in Mechanical or Electrical Engineering strongly preferred.
Mandarin/English bilingualÂ
     Benefits:
401(k)
401(k) matching
Cell phone reimbursement
Medical Health Insurance (Dental/Medical/Vision)
Paid time off
Prescription drug insurance
Referral program
Salary Range:Â
From $100,000 to $130,000 based on experience
Plus bonus and commission opportunities
Schedule:
8-hour shift
Monday to Friday
Remote (Seattle-based with regular onsite engineering/customer support)
Willingness to travel:
25% to 40% (Preferred)
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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