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Field Service Engineer (Northeast Territory)

Albany, NY 12201

Job Function: Engineering - Electrical Job Number: 396680

Job Description

Johnson Service Group, a national recruiting firm, is assisting our global manufacturing client in finding a direct hire, Field Service Engineer in the Northeast region of the United States. This role is responsible for emergency support, troubleshooting, maintenance, installation, commissioning, and upgrades on substations.

Remote with 75% travel | Our client is unable to provide current or future sponsorship

  • Act as point of contact and subject matter expert for maintenance & repair of stations/systems
  • Provide customer support via phone communication and travel to the customer site
  • Take ownership of customer issues and work collaboratively with warranty project managers to resolve the issues in a timely manner
  • Provide technical expertise, direction, and guidance to less experienced personnel including customer training efforts
  • Strong understanding of health and safety processes and protocols and ensuring the safety of personnel during work activities
  • Supporting of sales efforts during customer site visits
  • BSEE
  • 5+ years’ experience in hands-on testing of electrical equipment in substation environments
  • Knowledge of Power Electronics, SVC, SC, or HVDC technologies, and electrical standards such as ANSI, CSA, and IEC 
  • Ability and willingness to travel up to 75%
  • Candidate must already have work authorization that would permit them to work in the United States
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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