Johnson Service Group (JSG), a professional recruiting firm is currently seeking an IT/OT Specialist to sit onsite at our client's manufacturing facility in Jefferson City, MO.
Summary:
As an IT/OT Specialist, you'll provide computer support execution for factory owned/managed assets and operational support of both office IT and shop floor IT/OT assets that are not supported by the OSS technicians. The Specialist will carry out IT/OT Cybersecurity first responder tasks and IT/OT assets cybersecurity operational tasks.
Responsibilities:
Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support.
Carry out OT asset IT/OT Cybersecurity operational tasks: Kiosks, Printers, Conference Rooms/Teams Rooms, Vendor machines execution/support, CCTV/security system, Badging, Scanners for MES hardware support
Carry out the IT/OT cybersecurity first responder tasks by investigating and determining the scope of the incident and working with the cybersecurity team to contain and remediate the incident, under guidance from the factory incident responder.
Identify critical assets: responsible for identifying critical assets within the factory that require monitoring and protection.
Install and configure remediation measures; install and configure security patches on critical assets to protect the environment from security incidents, with additional assistance whenever required.
Report any abnormal behavior of OT systems; raise alerts to incident response teams in case of detected security events in the operational technology (OT) environment, such as unauthorized access attempts or changes to control systems.
Work with vendors to ensure that the security patches and OT systems are properly configured and maintained.
Implement security measures regarding business managed assets to ensure that the factory's IT/OT systems are secure and protected from potential security threats, under guidance of global cybersecurity teams and the factory process engineer.
Requirements:
Bachelor's Degree in Information Technology, Cybersecurity or related field
At least 5 years' of IT support experience
Service Now IT Enterprise Platform
MS Office 365
Windows
iOS
Asset Management Tools
Proactive and solution-oriented mindset with the ability to work independently and self driven.
Our client is unable to provide current, or future sponsorship.
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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