Job Title: Level 3 IT Services EngineerÂ
Job Type: Full-Time, Direct HireÂ
Location: Scottsdale, Arizona - Â Hybrid
About the Role:
In this role, you'll provide high-quality technical support, mentor help desk team members, and handle escalations. You'll troubleshoot issues, manage service levels, and build strong client relationships while contributing to system and network administration.Â
Key Responsibilities:
Provided solutions to help desk and NOC queues, addressed alerts, and resolved support requests.Â
Serve as the primary engineer for assigned clients, maintaining strong relationships and resolving IT issues.Â
Troubleshoot and support systems, networks, workstations, and cloud platforms (AWS, VMware, Linux).Â
Ensure compliance with security best practices and industry standards (SOC 2, HIPAA, etc.)
Qualifications:
Bachelor’s degree in IT or equivalent experience.Â
3–5 years of IT support experience.Â
Expertise in operating systems, networking, and virtualization (VMware, Hyper-V).Â
Strong troubleshooting, multitasking, and communication skills.Â
#D840
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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About Scottsdale, AZ
Ready to embark on a career adventure in Scottsdale, Arizona? This vibrant city nestled in the heart of Maricopa County offers a perfect blend of desert landscapes, world-class resorts, and a thriving arts scene, promising endless growth opportunities for job seekers. From exploring the iconic Camelback Mountain to indulging in Southwestern cuisine at local favorites like The Mission, Scottsdale is a place where career aspirations and quality of life harmoniously coexist. With nearby attractions like the Scottsdale Museum of Contemporary Art, Taliesin West, and the Scottsdale Stadium - home to the San Francisco Giants during spring training - there is no shortage of unique experiences waiting to be discovered. Dive into our job listings today and unlock your full potential in this dynamic and enchanting city!
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