Johnson Service Group (JSG) is actively searching for an ITSM / ITIL Specialist for our client’s project sites near Stafford, VA. The position is contract to hire with competitive pay with hybrid work schedule including occasional office and client visits. This is a fantastic opportunity to work on a long-term government project with a highly respected company known for its great work culture.
Responsibilities:
Support the implementation and maturation of ITIL processes through documentation of processes, procedures, and work instructions.
Schedule, facilitate, and participate in weekly client meetings and service management forums. Must be able to create meeting agendas, take meeting minutes, and record action items.
Provide support to the preparation and evaluation of technical documents, papers, studies, analysis, and briefings in support of IT service management.
Document processes, procedures, service levels agreements, critical success factors, performance work instructions, and process workflows.
Utilize Microsoft Office products including Word, PowerPoint, Excel, and Visio to create documentation, workflows, and presentations.
Work with a team of ITIL/ITSM SMEs to create and document Process Improvement initiatives.
Maintain documentation control using SharePoint.
Qualifications:
5+ combined years of professional work experience in meeting support, creating documentation or ITSM Support
BS or BA degree in a Business Management, IT, or other relevant discipline from an accredited college/university.
MUST HAVE ITIL EXPERT OR MANAGING PROFESSIONAL (MP) CERTIFICATION
Ability to work independently with minimal oversight, as well as demonstrate exceptional written and oral communications skills.
Excellent Writing skills
Above average skills with MS Office programs including Word, PowerPoint, Excel, and Visio.
US Citizenship Required
United States Marine Corps or DoD experience is a plus.
Active DoD Secret Clearance is highly preferred.
*** Qualified Candidates Should Apply Now ***
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
There are currently no related jobs. Please sign up for Job Alerts.
Loading...
Login to save this search and get notified of similar positions.
About Alexandria, VA
Discover your next career opportunity in the thriving area around Alexandria, Virginia! Nestled on the banks of the Potomac River, this charming location offers job seekers a unique blend of history, culture, and growth. From exploring the rich historic sites like Mount Vernon to indulging in delicious seafood at local eateries along King Street, Alexandria has something for everyone. Immerse yourself in the vibrant arts scene with visits to the Torpedo Factory Art Center or catch a show at the renowned Birchmere Music Hall. With easy access to Washington D.C., top-notch schools, and a range of outdoor activities in parks like Huntley Meadows, consider Alexandria for your next career move. Begin your job search today and unlock exciting opportunities in this dynamic region!
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.
