Johnson Service Group is a Professional Search Firm, seeking a Sales Representative for a renowned manufacturing company.
Position Summary:
Generates new business and ensures growth of existing accounts. Assesses potential application of company products or services and offers solutions that meet customer needs. Researches and presents reports showing potential customers the cost benefit of purchasing company products or services. Provides technical training to clients and communicates customer feedback into future product developments. Uses technical knowledge of product offerings to support and build sales.
Duties & Responsibilities:
Inside Sales
Provide technical assistance to customers via telephone, fax, or email
Bid and quote burners and parts
Assist customer in selection and order entry for special burners and parts.
Be knowledgeable in application of burners; combustion chambers size and firing characteristics, ventilation, mechanical and electrical knowledge, etc.
Adhere to company costing and pricing policies
Have ability to understand approval body, insurance company and local code requirements
Follow up on sales leads and making cold calls on potential or existing customers
Customer Relations
Respond to customer technical questions
Diagnose equipment problems
Travel to jobsites for customer support in startups and troubleshooting
Make sales contacts, research customer needs and develop application of products and services in an effective manner
Establish long-term, ongoing repeat relationships
Resolve problems with products and services
Update customer database (ACT!)
Competencies:
Excellent interpersonal and communication skills
Knowledgeable in burner applications and their components a plus
Maintaining a working knowledge of products and services
Well-developed sales skills
Technical knowledge of burners or HVAC a plus
Excellent customer relations skills
Knowledge of MS Office (Word, Excel and Outlook)
Knowledge of ACT! preferred
Strong problem solving and negotiation skills
Must be a creative thinker to overcome customer rejections
Required education and experience:
Bachelors degree
2 to 4 years of related experience and/or training
Equivalent combination of education and experience
Relevant work experience may be considered in lieu of formal educational qualifications
#D100
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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