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Intake Specialist/Patient Relations Representative

Mt. Pleasant, SC

Job Function: Administrative Job Number: 398729

Job Description

Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is currently seeking an Intake Specialist/Patient Relations Representative to work for a medical equipment provider in Mt. Pleasant, SC.  This individual will float between both positions as needed based on business needs.
    • Obtain and enter critical patient data with detailed notes (primarily demographic information) into company’s database
    • Organize and prioritize calls from the call list regarding upcoming surgeries
    • Make outgoing phone calls to patients to obtain information as well as follow up
    • Communicate upcoming surgeries with corresponding doctors office(s)
    • Maintain consistent communication with all medical offices involving patient information
    • Ensure reports are correct and properly filed
    • Prior experience in a customer support driven role exhibiting strong communication skills
    • Data entry skills
    • Highly attentive to detail
    • Excellent typing skills
    • Accustomed to fast paced environments
    • Experience working in a medical environment
    • Knowledge of medical codes is helpful but not required
Additional Information:
  • Hours: Monday - Friday, 8:30am - 5:00pm
  • Onsite, not remote – Mt. Pleasant, SC
  • Competitive benefits including 401k
  • Family oriented environment/culture
  • Highly stable with opportunity for growth
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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