SENIOR NETWORK ADMINISTRATOR
Position Summary Description
Administers, monitors, and maintains voice and data infrastructure that supports enterprise and utility-specific networks across the corporation, including but not limited to LAN/WAN, routers, switches, firewalls, virtualization platforms, wired/wireless devices, personal computing hardware, structured cabling, and associated peripheral equipment and software. Ensures availability, performance, and security through high-level support, complex troubleshooting, and specialized knowledge. Key responsibilities include configuring network hardware and software, performing network audits, providing technical guidance to junior staff, and collaborating on network planning, design, and strategy.Â
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Essential Functions
Plan, implement, and upgrade complex network architectures, including multi-segment infrastructure, using various technologies and protocols.
Install, configure, monitor, and maintain network hardware (routers, switches, firewalls), servers, and virtualization platforms.
Continuously monitor network performance and proactively optimize resources to ensure maximum uptime, reliability, and efficiency for the organization’s network operations. This involves analyzing network traffic, capacity planning, and implementing necessary upgrades.Â
Perform ongoing maintenance, configure network services, upgrade hardware, and conduct capacity planning to ensure network health and optimize performance
Plans and implements scalable LAN/WAN and VPN infrastructure, including routers, switches, firewalls, and wireless networks.
Plans, maintains, supports, and documents structured cabling, performing moves, adds, and changes of voice and data cabling as required.
Provide high-level, expert support for complex network issues, drive resolution to network connectivity, hardware failures, and telephone matters, Â lead root cause analysis for critical outages, and may offer guidance and day-to-day direction with work activities of the Network Administrator and PC Technicians
Ensures accurate records, documents, and diagrams of the voice and data structured cabling are maintained.
Assists in the support and management of all wireless communication devices.Â
Installs, maintains, and supports voice and data network equipment while minimizing service impact.
Removes and properly disposes of defective or obsolete equipment in compliance with SECI procedures.
Coordinate with vendors for installations and maintenance activities, manage contracts, contribute to project proposals for network connectivity and upgrades, and update management accordingly.
Research, test, and implement business continuity plans to ensure network resilience
Implement and maintain cloud-based network solutions and support the communications system, as needed.
Engages in network design, architecture, and strategy.Â
Plan, lead, and execute network-related projects, such as system upgrades, infrastructure expansions, and new technology implementation. This includes vendor coordination, project budgeting, and timeline management.Â
Identify, recommend, and lead improvement initiatives related to processes, techniques, and technology adoption, including hardware and software options.Â
Performs other duties as applicable to the position or as assigned.
Qualifications and Education Requirements
Bachelor’s degree in computer science, information technology, computer engineering, management information system or network administration from an accredited university. At least five (5) years of progressive experience in an information technology and/or computing environment with at least three (3) years of direct experience as a network administrator installing, monitoring, and/or maintaining complex voice and data networks in a medium to large-scale organization.
Core Competencies: Adaptable, Collaborative, Conscientious, Critical-Thinking, Outcome-Driven, and Professional
Technical Competencies/Skills:
Telecommunications
Windows Proficient
Troubleshooting
LAN/WAN Systems
Computer Systems Proficient
Project Management
Proficiency with Microsoft Office applications
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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