Johnson Service Group is looking for an Office Specailst for one of our clients in San Jose.
Responsibilities:
Answer and direct incoming calls on a multi-line switchboard, providing professional and courteous customer service.
Provide general information regarding District operations and programs; connect callers to appropriate staff.
Assist with organizing Water Revenue payments during peak periods.
Perform administrative tasks including data entry and updates to the Employee Directory and Yellow Pages.
Sort, distribute, and prepare incoming and outgoing mail and packages.
Process FedEx, courier, and certified mail requests; complete delivery runs as needed.
Maintain effective communication with internal and external customers.
Support additional administrative functions and special projects as assigned.
Knowledge of:
Receptionist and administrative office practices and procedures.
Multi-line phone systems.
Microsoft Office Suite applications (Word, Excel, Outlook).
General mail services and package handling procedures.
Skills:
Excellent customer service skills with strong verbal and written communication abilities.
Strong critical thinking and problem-solving skills.
Highly organized and detail-oriented.
Ability to:
Communicate clearly, professionally, and courteously in a business setting.
Operate a variety of office equipment and software applications (e.g., Word, Excel, Outlook, Adobe Acrobat).
Take direction and work effectively with multiple staff members.
Prioritize tasks and manage time effectively in a dynamic environment.
Requirements:
High school diploma or equivalent.
1-3 years previous experience in a receptionist, administrative, or office support role preferred.
Drivers License
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law
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