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Omnichannel Category Merchandiser

Katy, TX 77492

Job Function: Merchandising Job Number: 395851

Job Description

Job Description: Job Location: Texas, US, is completely onsite
  • High School diploma or equivalent required
  • Bachelor’s degree in Business, Information Technology or relevant field of study preferred

Work Experiences
  • 3+ years of work experience within the Omnichannel or buying verticals
  • Capable of evaluating, testing, modifying, and managing a best in class, intuitive, and comprehensive navigation structure to deliver a great customer experience while searching and navigating


  • Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external
  • Analytical, with strong problem-solving abilities and creative resolution skills
  • Self-motivated, with the ability to work on multiple projects in a fast-paced environment
  • Proven ability to recognize and adapt to company culture
  • Ability to analyze, organize and integrate large amounts of complex information into clear, concise presentations
  • Leads by example and models a passion for the business as well as demonstrates a proactive and solution orientated style
  • Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment
  • Excellent analytic skills with the ability to use key tools to dive deep and provide analysis consistently on performance metrics
  • Strong Excel capabilities preferred and capability to use Web Analytics platforms


  • Partner with DMM and buying groups to influence assortment for Omnichannel to achieve sales, merchandising margin and gross profit goals
  • Coordinate with marketing and merchandising for messaging and cross promotional opportunities, events and deals
  • Create, manage and execute against a marketing calendar to support enterprise initiatives as well as web specific promotional opportunities including site real estate merchandising campaigns throughout the customer journey
  • Understand and subsequently optimize the site experience based on customer signals including customer intent, competitive insights, customer feedback, stock position, pricing, and key initiatives
  • Leverage web analytics to understand customer interactions with categories marketing, featured placement's and general online shopping behavior to identify business opportunities and risks
  • Collaborate with and inform the Merchandising and Marketing teams to ensure assortments, promotional activity and customer facing marketing lead to desired business results
  • Manage regular reporting on site performance and communicate to partners in Marketing, Merchandising and Omnichannel support teams
  • Drive improvement in the performance of the site and help drive projects and initiatives to further enhance the shopping experience
  • Collaborate with Digital Marketing to support strategies for traffic generating channels to ensure the best possible customer experience
  • Conduct competitive research to understand competitor trends; synthesize trends and provide recommendations based on findings to cross functional groups
  • Develop a thorough understanding of Academy’s policies, procedures and safety rules
  • Duties may change; team members may be required to perform other duties as assigned


Physical Requirements & Attendance
  • Acceptable level of hearing and vision to perform job duties
  • Adhere to company work hours, policies, procedures and rules governing professional staff behavior
  • Regular attendance required

** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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