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Order Entry Clerk / CSR - Spanish speaking is a plus (Ontario, CA)

Ontario, CA 91761

Job Function: Customer Service Job Number: 404885

Job Description


JSG is hiring a Order Entry Clerk / Customer Service Representative for a TEMP-HIRE position in Ontario, CA!
PAY RATE: $18
Must be able to work every other Saturday

 

Job Description:

The Customer Service Representative is expected to maintain, build, and create strong relationships with our customers. He/she should represent the company in a positive light by helping our customers to the best of her abilities, striving for continuous improvement. Some responsibilities include but are not limited to:
  • Must be able to type 50+ WPM
  • Answer incoming calls in a timely and professional manner
  • Process orders and do any necessary follow-up or call-backs
  • Have an up-to-date knowledge on the company’s products and specials
  • Interact and help outside sales representatives with customer requests/inquiries
  • Maintain our customer database
  • Provide excellent customer service for walk-in customers
  • Assist customers in placing their orders by providing product knowledge
  • Understand and learn company internal processes
  • Receive and resolve customer issues in a professional manner
  • Process online quotations and orders
  • Help create driver route sheets
  • Complete all other tasks and responsibilities as assigned
 
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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About Ontario, CA

Explore Your Next Career Move in Ontario, California! Nestled in the heart of the Inland Empire, Ontario offers an unbeatable combination of career growth, vibrant culture, and endless opportunities. From the picturesque beauty of Cucamonga Peak to the world-class art at the Riverside Art Museum, there's something for everyone in this dynamic region. Indulge in the delicious cuisine at the historic Graber Olive House or catch a game of the AHL's Ontario Reign at the Toyota Arena. Discover why Ontario, CA is the perfect place to unlock your full potential and find your dream job. Start your journey today by browsing our exciting job listings in this thriving community.