Johnson Service Group and award winning staffing company is looking for a Quality Specialist with 7+ years of quality inspection experience with the ability to collaborate closely with inspectors, suppliers, and customers in an Aerospace environment. This is Direct job in the Chatsworth, CA area.
Salary: $66K
Responsibilities include in-depth FAIs, root cause analysis, NDT, quality portal navigation, and documentation.
Proficiency in Excel is required;
Inspect Net experience is a plus.
This role includes structured career development and paid training toward SAE Certification once acclimated—an excellent opportunity for eager, and motivated professionals looking to advance their careers with a company of long-term retention.
Longevity at a job 2+ years
Has a great reason for leaving current position
Knows the job description
Basic to intermediate excel is a must
Support customer and supplier audits in a variety of roles; prepare documentation and audit findings.
Manage daily customer claims and quality-related issues through customer portals, ensuring resolution within 48 hours when needed.
Investigate and resolve customer rejections, waivers, defective parts per million (DPPM), and returned materials.
Interpret customer quality requirements, specifications, and flowdowns; communicate to internal teams.
Collaborate with suppliers and customers to address non-conforming parts, initiate corrective actions, and support supplier-driven rejections.
Quarantine defective materials, ensure timely disposition, and initiate containment.
Maintain and track monthly customer quality ratings and performance metrics.
Disposition final rejections and customer RMAs.
Write and maintain customer-specific quality procedures and contribute to internal process improvements.
Makes timely, well-informed decisions in high-stakes quality environments
Interprets complex data, specifications, and inspection documentation with accuracy
Maintains focus and effectiveness under pressure, audits, and escalations
Investigates customer issues, leads root cause analysis, and drives corrective actions
Manages claims, DPPM data, and documentation across customer portals
Conducts audits, prepares reports, and ensures compliance with AS9100, SAE, and customer requirements
Serves as quality liaison for external stakeholders, resolving escalations and supporting continuous improvement
Authors customer-specific procedures, supports continuous improvement initiatives, and ensures documentation aligns with both internal and external compliance standards
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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