Johnson Service Group (JSG) is currently looking for a Senior Functional Analyst with 10+ years of business analysis experience, including large-scale system implementations, product delivery, APIs, data integrations, and cloud-based applications. This is a 12-month contract opportunity with an organization in the energy sector based in Calgary, Alberta. The role is hybrid, with 3 days per week onsite in downtown Calgary.
Must Haves:
A Degree or Diploma in Business Administration, Engineering, Information Technology or a related field.
10+ years of experience in business analysis or a related role
Experience on a product team that uses user stories, backlog management and sprints
Strong technical acumen with the ability to understand system architecture, APIs, data, data integrations etc.
Proficiency in data analysis tools and techniques, such as SQL, Excel, and data visualization software
Experience with JavaScript and Python
Experience with cloud web-based applications
Excellent communication skills with the ability to effectively collaborate with cross functional teams and communicate complex concepts to non-technical stakeholders
Adaptability and resilience to respond to evolving priorities and timelines
Experience in both agile and waterfall delivery methodologies; with strong aptitude in sprints and ceremonies (i.e. standup, sprint planning, retrospectives)
Establishing strong business and technical relationships to facilitate trust and collaboration across team members and partners
Experience across large scale project implementation; in-house legacy applications, introduction of new technology etc.
Experience with Azure DevOps
Nice to Haves:
Experience in the electrical utility industry
Proven track record of leading successful projects from inception to implementation,
delivering measurable business value.
Experience and knowledge of change management principles and methodologies to
ensure stakeholder buy-in
Experience managing multiple cross-functional projects to implement new and complex business lines
Experience in leading analysis and design across end-to-end system implementations
Experience working on a Product Team as a functional analyst post implementation
Experience taking the lead to gather requirements, facilitate delivery, and mentor other team members on the Product Team for the lifecycle of the system
Accountabilities include but are not limited to:
Lead stakeholder workshops to gather, document and validate business requirements and define ESS functionality scope
Translate business need into clear and actionable functional requirements; acting as the functional liaison between business and technical team members; as well as vendor
Manage epics, user stories, tasks and backlog as required, supporting SCRUM and
Project Management with delivery
Establish end-to-end process diagrams; outlining as-is and defining to-be to support the design and delivery of the ESS solution
Identification of gaps, or opportunities for enhancements or efficiencies across product delivery
Work with cross-functional teams; supporting and contributing to Quality Assurance, Technical Teams, Change Management etc.
Support and validate vendor design documents, ensuring consistency and completeness across business requirements
Support SIT/UAT testing, issue triage and root cause analysis during design / implementation
Maintain comprehensive documentation across business requirements, functional
specifications, traceability and change
Lead solution validation sessions with key stakeholders; ensuring delivered functionality meets business need
Analyze and report on data to identify metrics, KPIs and business insights across design and delivery
Facilitate consensus across business requirements, priorities and decisions
Provide expertise and guidance on industry best practices, regulatory requirements, and emerging technologies in the electrical utility sector.
Support cross-functional organizational activities; training, communications
Support the delivery of operational readiness and cutover planning
Continue to support the ongoing design and development of the ESS product; ensuring the solution aligns with the evolving needs of the business and market.
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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