Johnson Service Group (JSG), a nationally recognized recruiting agency is assisting our global manufacturing client in finding a Service Operations Analyst. This position will provide administrative support on various aspects of projects including quoting, purchasing, and invoicing.
 Our client is unable to provide current or future sponsorship | Hybrid Remote Schedule
Responsibilities:
Assist multiple Project Managers in the day-to-day administration of various projects. Activities include but
are not limited to booking orders; invoicing; shipping; generating transmittals; producing purchase
requisitions/orders; electronic filing and processing.
Learn and use existing ERP systems to provide information for various aspects of proposals and projects
(tax, credit, order tracking).
Monitor, report and drive sales leads using Salesforce reporting to management.
Assist with order tracking, shipping, and reporting.
Establish contacts with suppliers and customers to independently quote, process, and deliver small one-time
parts orders.
Garner a basic understanding of the technology used in order to estimate service work.
Raise Project Manager awareness of any areas behind schedule in the scope to be expedited.
Lead group meetings on the current status of all jobs based on input from various resources.
Work directly with customers to cultivate sales opportunities and prepare all necessary documentation to
provide appropriate parts and service quotes.
Develop and provide routine financial reports to management to broadcast department metrics and statistics.
Perform mathematical calculations, organize data, prepare graphics and presentations, and assemble data
packages, applying own knowledge and experience toward the resolution of problems.
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Qualifications:
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Bachelor’s degree in finance or accounting or administration.
Minimum of 3+ years of experience in operations, sales, supply chain, logistics, finance, data management, accounting, or business preferred.
Advanced capability in SAP, PowerPoint, Salesforce, Word, and Excel (e.g. calculation, graphing)
Candidate must have authorization to work within the United States. Current or future sponsorship is not available at this time.
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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