Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
Job Description:
Education:
Bachelor’s degree in relevant field of study or equivalent years of related work experience required.
Business Analyst certification preferred (IIBA CBAP or equivalent)
Work Experiences:
At least five years’ experience managing the activities of multiple concurrent projects required.
At least two years’ experience in assigned business units’ field of expertise preferred.
Experience with formalized Systems Development Life Cycle processes and policies preferred.
Skills:
Formal Business Analysis training and/or Business Analyst Certification preferred
Proficiency with Microsoft Word, Microsoft Excel, Microsoft Visio and Microsoft Project
An understanding of the way specific area of expertise teams fit into a retailer's day-to-day business operations
A unique blend of business and technical savvy
Possess the desire and ability to develop and maintain fluency with business processes and applicable technologies for assigned business units
Motivated to work independently or as part of a project team
Ability to manage multiple projects / priorities at one time
Strong communication skills, including effective listening, speaking, writing, and presenting
Ability to maintain enterprise-wide awareness, thinking at various levels, ranging from high concept to low detail
Accurately distilling customer feedback into business requirements
Ability to distinguish between functional, technical, and system requirements
Analyzing and synthesizing business requirements, including recognizing patterns and conceptualizing processes
Strong teaming skills, including facilitating group sessions, reaching consensus, and developing relationships across business units throughout the organization
Dedication to meeting/exceeding the requirements and expectations of internal customers
Acceptable level of hearing and vision to perform job duties
Responsibilities:
Advocates for assigned Business Unit(s) within IT.
Works closely with assigned business unit team(s) to elicit, translate and distill business vision into clear business requirements. Compiles the end result in a format meaningful to both the business stakeholders and software developers.
Builds requirements and specifications for new functionality and enhancements as well as helps to develop new ideas based on relevant industry experience.
Mentors’ novice Business Analysts on team.
Serves as a back-up to the Manager of Business Analysis as needed.
Ensures all documentation is complete, accurate, easy to comprehend, and meets current documentation standards.
Recommends/facilitates/collaborates on selection of technology solutions and options.
Schedules and/or participates in the organization and leadership of project related meetings and work groups. Sets agendas in advance, identifies action items, and compiles and distributes meeting recaps.
Prepares for and facilitates standing projects status meetings with assigned Academy business unit teams.
Maintains working understanding of and follows prescribed System Development Life Cycle methodology.
Serves dual role of Project Manager & Business Analyst for projects of appropriate size/scope.
Contributes to testing by creating test scripts, coordinating/facilitating User Acceptance Testing and assisting with Regression Testing.
Owns or assists with preparation of a variety of project-associated documentation (including training materials, process mapping, and user manuals).
Owns/manages User Acceptance Testing including creation of test scripts.
Supplements functional, regression and system testing as determined by project team.
Owns full test cycle on small projects.
Builds proficiency in the application(s) that support assigned Academy business unit teams.
Communicates with all areas of the company. Works with business units, development, SQA, information security, infrastructure, and third-party vendors in order to define requirements.
Self-organizes and effectively manages and prioritizes time as the Academy Project Management Organization operates in a fast-paced environment. Business Analysts are often called upon for project management and work plan development activities for projects of appropriate size/scope.
Required to learn company policies, procedures, and safety rules.
Duties may change and associates may be required to perform other duties as assigned.
Physical Requirements & Attendance
Acceptable level of hearing and vision to perform job duties
Adhere to company work hours, policies, procedures, and rules governing professional staff behavior
Regular attendance required
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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