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Sr. Proc Ops Specialist

Waterloo, ON N2L 0A1

Job Function: Computers-Software Job Number: 391224

Job Description

Procurement Operations Specialist
The global Source to Pay (S2P) team helps maximize value from client’s vendor relationships and ensures our internal stakeholders have the goods and services they need to succeed. As part of the broader Vendor Management team, this position manages procurement transactions, enforces policies and internal controls, provides support for end-users, and helps to manage vendor relationships. The Procurement Operations team works closely with internal stakeholders, Sourcing, Procurement Contract Management, and Accounts Payable as well as other finance functions and IT to ensure a seamless S2P process.

You are great at:
  • Managing end-to-end procurement transactions and ensuring alignment with policies and internal controls
  • Providing support to business stakeholders regarding the S2P process, policy, system (SAP), and transactions, ensuring excellent customer service
  • Building and managing relationships with vendors, coordinating any transactional correspondence regarding Purchase Orders and payment discrepancies
  • Mitigating business risks by enforcing internal controls and supporting audits related to the S2P process as appropriate
  • Facilitating a seamless S2P process for all stakeholders by collaborating with other teams such as Sourcing, Procurement Contract Management, Accounts Payable, Tax, Accounting, FP&A, DGO, and IT
  • Improving process efficiency and effectiveness by driving process improvements within the function aligned with department and organizational objectives
  • Participating in system change related activities such as requirements gathering, solution validation, acceptance testing, and user support
  • Contributing to the governance and maintenance of master data pertaining to the S2P business process
  • Leading S2P business processes, with a strong focus on procurement best practices


What it takes:
  • Bachelor’s Degree plus min. 3 years’ experience in Accounting/Finance/Procurement
  • Knowledge & understanding of Corporate Financial Accounting
  • Strong writing, communications, interpersonal, and customer service skills (ability to communicate technical concepts to a non-technical audience)
  • Ability to build and maintain effective working relationships with internal and external stakeholders
  • Highly motivated, participative team player with the ability to perform in a results-oriented, and time-sensitive environment
  • Strong analytical capabilities required to provide efficient and effective solutions (ie. ability to work with large and diverse sets of data)
  • Ability to take initiative in recognizing data issues/concerns or areas where improvements could be made
  • Demonstrated ability to adapt in changing environments
  • Self-management including attention to detail, organizational/time management, strong inclination to self-development
  • Advanced digital literacy using various software application packages such as SAP

** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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