Johnson Service Group, a nationally recognized staffing firm, is targeting an Uninterruptible Power Service Technician for the Nashville, TN area. The incumbent will execute service work, according to workflow, process, and safety standards, while working to deliver excellent customer service and satisfaction and identify new service business opportunities.
Responsibilities:
Analyze technical service problems and perform service tasks through remote or onsite activity, including commissioning, installation, maintenance, repairs, consultations, upgrades, retrofits and end of life services, replacements, etc.
Coordinate and prepare all materials, parts, and equipment, while ensuring all documents and reports are customer approved and follow up’s done in a timely manner.
Identify potential equipment failures, troubleshoot, and make recommendations to avoid reoccurring problems in the future, while identifying product and quality improvements; appropriately communicating with the manufacturing facility and customer.
Proactively manage customer satisfaction, orders and expectations while ensuring the site remains up to safety standards and protocols.
Qualifications:
Bachelor’s degree; Electrical Engineering and two (2) or more years of experience.
Advanced level experience with Microsoft Office products including MS Project and Excel.
Experience writing test plans and reports, detailing test results.
Candidates must already have a work authorization that would permit them to work in the US.
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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About Nashville, TN
Ready to take your career to new heights in Nashville, Tennessee? Explore our job opportunities in this vibrant city known for its rich music scene, diverse culture, and booming job market. Nashville, often referred to as Music City, offers a unique blend of southern charm and metropolitan allure. From the iconic Grand Ole Opry and Country Music Hall of Fame to the trendy restaurants and art galleries in The Gulch, Nashville has something for everyone. With professional sports teams like the Tennessee Titans, world-class theaters such as the Ryman Auditorium, and picturesque parks like Centennial Park, Nashville provides endless opportunities for growth and entertainment. Join us in Nashville today and kickstart your career in this dynamic and enchanting city!
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