Johnson Service Group, a nationally recognized staffing firm, is targeting an Uninterruptible Power Service Technician for the Scotia, NY area. The incumbent will execute service work, according to workflow, process, and safety standards, while working to deliver excellent customer service and satisfaction and identify new service business opportunities.
Responsibilities:
Analyze technical service problems and perform service tasks through remote or onsite activity, including commissioning, installation, maintenance, repairs, consultations, upgrades, retrofits and end of life services, replacements, etc.
Coordinate and prepare all materials, parts, and equipment, while ensuring all documents and reports are customer approved and follow up’s done in a timely manner.
Identify potential equipment failures, troubleshoot, and make recommendations to avoid reoccurring problems in the future, while identifying product and quality improvements; appropriately communicating with the manufacturing facility and customer.
Proactively manage customer satisfaction, orders and expectations while ensuring the site remains up to safety standards and protocols.
Qualifications:
Bachelor’s degree; Electrical Engineering and two (2) or more years of experience.
Advanced level experience with Microsoft Office products including MS Project and Excel.
Experience writing test plans and reports, detailing test results.
Candidates must already have a work authorization that would permit them to work in the US.
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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About Scotia, NY
Ready to take your career to the next level? Explore our job opportunities in the vibrant area surrounding Scotia, New York! Nestled in the picturesque Mohawk Valley, Scotia boasts a blend of small-town charm and big city opportunities. From the stunning views along the Mohawk River to the bustling restaurants offering local delicacies like chicken riggies and tomato pie, this region has something for everyone. Discover the historic landmarks like the nearby Proctor's Theater in Schenectady or take a stroll through the beautiful Central Park in Schenectady. Don't miss out on the chance to be part of a community that values growth and innovation – check out our job listings today and start your journey to success in the heart of upstate New York!
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