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Universal Banker

Santa Maria, CA 93457

Job Function: Banking Job Number: 402482

Job Description

Johnson Service Group is seeking a Universal Banker in Santa Maria, CA 
This is an On-Site position (36 hours per week) 
Days/Hrs.: Monday-Friday 8am-5pm.
Salary: $20- $22.00 per hour.

Responsibilities: 
  • Perform routine teller transactions and works directly with clients. Work quickly to service clients waiting in line but maintains close attention to detail. Responsible for maintaining and balancing a cash supply for transactions performed.
  • Adhere to all cash handling policies and procedures and balances cash at the end of each shift.
  • Accept, verify, and process basic to more complex client transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, book transfers, and transactions received through the mail or the night drop.
  • Assist customers with account reconcilement, copies of statements and checks, check orders; account closure, and safe deposit entrances.
  • Represent the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provide additional information to customers regarding bank’s special promotions.
  • Review client transactions for red flags and fraudulent items. Maintain awareness of current criminal scams used against banking clients. Prevent clients from becoming victims of fraud. Refer customers to Branch Management and the proper department for issues that cannot be resolved at the teller line.
  • Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs
  • Keep a clean, organized work area and a professional appearance. Complete required compliance training in a timely manner. Participate in branch, Region, and Bank campaigns.
Requirements:
  • High School Degree/GED required
  • Minimum of 1 year cash handling experience required in a customer facing role or banking experience.
  • Excellent interpersonal skills (verbal and written), attention to detail, and customer service.
  • Regular and predictable attendance required.
  • Ability to problem solve and provide solutions to customer issues with resources available.
  • Work independently and collaborate effectively as a team member.
  • Ability to understand client requests for additional products and services and make appropriate referrals.
  • Advise clients of additional products and services and make appropriate referrals.
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. 
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About Santa Maria, CA

Discover exciting job opportunities in the beautiful Santa Maria, California area today! Nestled in the heart of the Central Coast, Santa Maria offers a perfect blend of picturesque landscapes, renowned vineyards, and a vibrant arts scene. Whether you're drawn to the rolling hills of the Santa Maria Valley wine country, the stunning beaches along the Pacific Coast, or the charming downtown filled with art galleries and theaters, this region has something for everyone. Indulge in the local cuisine, famous for its Santa Maria-style barbecue, and explore nearby landmarks like the Melodrama Theater, Allan Hancock College, or the Santa Maria Civic Theatre. Don't miss out on building a rewarding career in this enchanting location filled with growth opportunities and a unique cultural charm!