Health Program Coordinator - COVID-19 Case Management and Contact Tracers in Calgary at Johnson Service Group

Date Posted: 10/17/2020

Job Snapshot

Job Description

JobID: 381025

COVID-19 Case Management and Contact Tracers
JSG is currently recruiting for a Health program coordinator to perform COVID-19 Case Management and contract tracing for our Calgary based client.

Full time contract positions required to assist with COVID-19 outbreak management in the workplace.

In response to the global pandemic caused by SAR-CoV-2, the scale and complexity of the COVID-19 pandemic has demonstrated the need for timely COVID-19 case management and contract tracing to effectively minimize and control the spread of COVID-19 within our workplaces across Canada and the US.
As members of the COVID-19 Response Team, you will utilize your knowledge and expertise to promote and protect the health, well-being and safety of our workers through the management of COVID-19 cases and contact tracing.

Responsibilities of this position include:
• Effectively communicating COVID-19 Company protocols and Public Health Authority recommendations and requirements for COVID-19 management to leaders and employees;
• Collecting and retaining information relevant to case management and contact tracing;
• Reviewing contact tracing forms and conducting telephonic interviews with probable/suspected COVID-19 cases to validate information about close contacts in the workplace;
• Connecting with external parties (e.g. contractors) regarding probable/confirmed COVID-19 cases that have the potential to impact our employees;
• Appropriately disclosing case information with awareness of privacy requirements;
• Ensuring appropriate protocols are being followed dependent on case specific details;
• Collaborating and consulting with third party medical providers and other team members to navigate complex situations;
• Preparing reports as requested by senior leadership;
• Managing high call and e-mail volume.
Skills and qualifications for this position include:
• Candidates with a health background (e.g. public health, nursing, kinesiology) are preferred;
• Demonstrated ability to deal sensitively and tactfully with workers and leaders;
• Ability to interpret, understand and apply public health guidance related to COVID-19;
• Knowledge of community development and health promotion principles and practices as it relates to COVID-19;
• Able to work independently and collaboratively with others to analyze situations, problem solve, make evidence informed decisions, and facilitate resolutions;
• Proficiency with technology and an ability to learn and adapt to new technological systems;
• Demonstrated ability to plan, organize and prioritize work.

Contact:  Tracy Colby 403-984-1346 


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