IT Inventory (Client Support) Specialist - Asset Management in Shelbyville, TN at Johnson Service Group

Date Posted: 11/20/2020

Job Snapshot

Job Description

JobID: 381364

Johnson Service Group (JSG) is actively searching for an IT Help Desk Specialist with ServiceNow experience to work in the near the Shelbyville, TN area.  This is a contract position and fantastic opportunity to gain exposure with a Fortune 500 industry leader.

Responsible for and provides support for IT inventory management functions. Maintains records and databases containing information regarding warranties and service agreements for the organization's hardware and software. Reviews Asset and Configuration Management processes and makes recommendations for improvements. Responsible for training all Asset and Configuration Management practices to ITIL users as needed.

Qualifications:

  • 2+ years or more of Information Technology experience in an IT environment
  • Experience with Asset Management Systems (ServiceNow preferred)
  • Associates Degree in Information Technology or related area
  • Strong Communications Skills (written and verbal)
  • Demonstrated ability to handle multiple tasks and assignments successfully
  • Eager to learn and ability to absorb new techniques quickly
  • Possess solid computer skills with high level proficiency in Microsoft Office
  • Must be able to work in a fast-paced environment and meet applicable deadlines
  • Knowledge of ITIL practices preferred
  • Power BI knowledge is a plus
  • Experience working with and knowledge of Dell hardware is a plus

Please send resumes to Kathleen Rouse at krouse@jsginc.com and contact me directly at 770-635-1347.

*** Qualified Candidates Should Apply Now ***

#D200




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